CBSE · Class 11 · Business Studies · Emerging Modes of BusinessOutsourcing includes which of the following services?
Step-by-Step Solution
Outsourcing includes contracting out non-core business activities such as customer care, KPO (Knowledge Process Outsourcing), and courier services to third parties.
Detailed Options Breakdown
Option : Customer care
Incorrect choice. This distractor represents a common misunderstanding of the core principles of Emerging Modes of Business.
Option 1: KPO (Knowledge Process Outsourcing)
Incorrect choice. This distractor represents a common misunderstanding of the core principles of Emerging Modes of Business.
Option 2: Courier services
Incorrect choice. This distractor represents a common misunderstanding of the core principles of Emerging Modes of Business.
Option 3: All of the above (Correct Answer)
Correct choice. Refer to the step-by-step verified solution guidelines above for details.
💡 Study Guide: This question tests core syllabus concepts from Emerging Modes of Business. For formulas, key summaries, and mock exam reference guides, read the full Emerging Modes of Business Revision Notes.